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SMS Terms.

Effective September 8, 2026

SMS data protection statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as message delivery, is permitted. All other use case categories exclude text messaging originator opt in data and consent. This information will not be shared with any third parties.

1. Program description

Kairos is a service of Whale Spout Water LLC. The Kairos messaging program sends health and fitness coaching messages to members of gyms and studios that subscribe to Kairos and who have explicitly opted in to receive them.

Messages are sent from (928) 970-5162. They include a daily morning check in referencing the member's stated goals, replies to messages the member sends, nutrition estimates in response to meal photos, and a weekly summary of workouts, steps, and macros. The program does not send marketing or promotional content.

2. How people opt in

There are two ways to join. Both require an affirmative action by the person who will receive the messages, and both are recorded with a timestamp.

Keyword opt in

Text the keyword KAIROS to (928) 970-5162. Sending the keyword is the consent. The call to action is published on coachkairos.com together with the program description, message frequency, rate notice, and STOP and HELP instructions.

On receipt of the keyword, an automatic reply confirms enrollment and states that message frequency varies, that message and data rates may apply, and how to reply STOP to cancel or HELP for assistance. Onboarding questions begin only after that confirmation is sent.

Gym enrollment

A member's gym provides their mobile number after obtaining permission. Kairos sends an introductory message explaining the service and asking for explicit consent. The member must reply YES, or a similar clear affirmative, before any recurring messages are sent.

In both cases, people are told at the point of opt in that they can reply STOP at any time.

3. Sample messages

  • "Morning Peter. Legs on the schedule today. How'd you sleep? Reply STOP to unsubscribe."
  • "Nice, that's about 640 cal and 48g protein. Solid plate. Send me a pic of dinner?"
  • "3 workouts this week. Best stretch since you joined."

4. Cancellation

You can cancel at any time. Text STOP to (928) 970-5162, the number that messaged you. You will receive a confirmation, and no further messages will be sent. To rejoin, opt in again through your gym.

5. Help and support

Reply HELP for assistance, or contact hello@whalespoutwater.com or call (602) 688-9055.

6. Message frequency

Frequency varies with member engagement. A typical member receives one check in per day, plus replies to any messages they send. Weekly summaries are sent once per week.

7. Message and data rates

Message and data rates may apply for messages sent to you and from you. For questions about your text or data plan, contact your wireless provider.

8. Carrier liability

Carriers are not liable for delayed or undelivered messages.

9. Supported carriers

The program works with major United States wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.

10. Age restriction

You must be 18 or older to participate.

11. Privacy and compliance

See our Privacy Policy for how message content and member information are handled. We comply with the Telephone Consumer Protection Act and applicable CTIA guidelines.

12. Contact

Whale Spout Water LLC
Kairos is a service of Whale Spout Water LLC
17212 N Scottsdale Rd, Scottsdale, AZ 85255
Phone: (602) 688-9055
Email: hello@whalespoutwater.com
Website: coachkairos.com

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